VestaPlus™ Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

VestaPlus™ recently announced certification as a Center of Excellence by BenchmarkPortal. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry. The VestaPlus™ customer support team supports over 20,000 members including The MLS™ in Greater Los Angeles, Greater Palm Springs Realtors®️, Imperial County Association of Realtors®️, and other organizations across the United States.

"Supporting our members has always been a top priority at VestaPlus™, and we're delighted to announce that our Customer Service team has been recognized for their exceptional efforts." - Annie Ives, CEO, VestaPlus™.

Contact Centers achieve the Center of Excellence distinction based on best-practice metrics drawn from the world’s largest database of objective and quantitative data, which is audited and validated by researchers from BenchmarkPortal. This rigorous certification process ensures that contact centers meet high standards of efficiency and effectiveness, leading to superior customer interactions.

"The certification of VestaPlus™ is a direct result of its leadership’s commitment to balancing cost-effective service solutions with best-in-class service performance. It is an achievement of distinction." - Bruce Belfiore, CEO, BenchmarkPortal.

About Center of Excellence Certification

Contact centers and their managers who wish to implement best practices and attain world-class performance in their industry have a unique opportunity to certify their contact centers. BenchmarkPortal’s rigorous certification process has the advantage of referencing all performance goals to their best practices database of thousands of contact centers. Thus, contact centers will be held to performance levels that will improve their competitive position, not just force them to adhere to an arbitrary standard. Discover what the steps to certification are at www.BenchmarkPortal.com/contact-center-certification/.

About VestaPlus™

VestaPlus™ is a cutting-edge multiple listing service (MLS) software provider that empowers real estate professionals with advanced tools. Designed for efficiency and ease of use, VestaPlus™ offers a suite of products including an MLS platform, a mobile app, a statistics tool, a showings scheduling tool, and compliance software. Committed to innovation and customer satisfaction, VestaPlus™ continuously enhances its platform to meet the evolving needs of the real estate industry.

For more information about VestaPlus™, please visit VestaPlus.com or contact 1-855-580-0068.

About BenchmarkPortal

From its origins in 1995, BenchmarkPortal has become a global leader in the contact center industry, providing benchmarking, certification, training, consulting, and industry reports. The BenchmarkPortal team of professionals has gained international recognition for its innovative approach to best practices for the contact center industry. BenchmarkPortal hosts the world’s largest database of contact center metrics, which is constantly being refreshed with new data. BenchmarkPortal’s mission is to provide contact center managers with the tools and information that will help them optimize their efficiency and effectiveness in their customer communications.

For more information on BenchmarkPortal, please call 1-800-214-8929 or visit www.BenchmarkPortal.com.